SHIPPING INFORMATION

1. Shipping Areas
   We ship internationally.
2. Shipping Companies
   Our orders are usually shipped by the following shipping companies:
   United States Postal Service (USPS)
   FedEx (FedEx)
   UPS
   The specific shipping company will depend on your order and the shipping method you choose.
3. Processing Time
   All orders will be processed within 1-3 business days after payment is confirmed. Once processed, you will receive a confirmation email with your tracking number.
4. Shipping Options and Costs
   We offer a variety of shipping options, including:
   Standard Shipping (5-7 business days)
   Expedited Shipping (2-3 business days)
   International Shipping (7-21 business days)
   Shipping costs will be calculated based on the selected shipping method and the total weight of the order, and you can view the specific costs during checkout.
5. Tracking Your Order
   Once your order is shipped, you will receive a confirmation email with a logistics tracking number. You can use this number to check the shipping status of your order on the corresponding courier company’s website.
6. Shipping Delays
   Under special circumstances, such as inclement weather or peak shipping periods (such as holidays), shipping may take longer. We will do our best to ensure that your order is delivered as quickly as possible and will contact you promptly if there are any problems.
7. Address Changes
   If you need to modify the shipping address before your order is processed, please contact us as soon as possible. We are unable to change the shipping address of shipped orders after processing.
8. Undelivered Packages
   If your package was not delivered due to an incorrect address or the recipient was not available, please contact the shipping company promptly for assistance. Undelivered packages are usually returned and you will be responsible for the re-shipping shipping costs.
9. Customer Service
   If you have any questions about the shipping information or need further assistance, please feel free to contact our customer service team.

We will be happy to help you! Thank you for choosing Splashie Shack LLC and wish you a happy shopping!